|
-
What registers interface with SuperPOSS 2002?
SuperPOSS 2002 interfaces with the following NCR cash registers:
2123, 2126, 2127, 2170.
SuperPOSS 2002 also works in conjunction with the following Point
of Sale systems to expand functionality: NCR ScanMaster, Datasym
GR6000, ICL ISS45 and Velocity.
-
What
Portable Data Terminals (PDTs) or PFM Handhelds interface with SuperPOSS
2002?
SuperPOSS 2002 interfaces with the following Symbol handhelds:3110,
3140, 3142, 3146, 6842, 6846.
SuperPOSS 2002 interfaces with the following Norand handhelds: 1200
Series, RT1000 and the Telxon 960 SL.
SuperPOSS 2002 interfaces with the AML handheld line.
SuperPOSS 2002 also interfaces with the Zebra QL320 portable label
printer.
-
How does SuperPOSS 2002 connect with the register?
SuperPOSS 2002 resides on a computer in a store's back office. There
can be up to five pieces in the chain allowing this computer to
communicate with the register:
Special PCI Communication Board---Null Modem---Quiet Cable---Register
Cable---Register Board for NCR 21xx
The NCR ScanMaster, Velocity, and ICL ISS45 are IP-based and connect
through the network.
The MEISolutions sales team can help you determine which parts are
required for your specific system.
-
Can I buy hardware through MEISolutions, like
registers and computers?
No, MEISolutions does not act as a reseller for any type of hardware.
By specializing on the sale and support of our software exclusively,
we are better able to serve our customers. However, we often work
with stores to determine the best source of hardware
-
Who installs the SuperPOSS 2002 software?
Installation is most commonly done by the dealer or wholesaler.
MEISolutions directly offers two methods of installation: On-Site
Installation and ShrinkWrap. ShrinkWrap involves shipping the hard
drive to MEISolutions' Corporate Office, where the Technical Support
Department installs the SuperPOSS 2002 software to your specifications,
and the hard drive is shipped to the store location.
-
What are the Backoffice computer
requirements?
-
What hours can I call for Technical Support?
Technical support for SuperPOSS is offered several ways.
Value Added Resellers like wholesalers and cash register dealers
sometimes act as the first-line technical support for stores. Their
hours vary.
Through MEISolutions, technical support is offered on a support
contract or on a per-call basis.
Basic Technical Support Contract Hours: 5am to 5pm Pacific Standard
Time, Monday through Friday, excluding major holidays.
Extended Technical Support Contract Hours: 24 hours a day, 7 days
a week.
Per-Call/Non-Contract Support Hours: 5am to 5pm Pacific Standard
Time, Monday through Friday, excluding major holidays.
-
How much does Technical Support cost?
Technical Support fees are as follows:
$950 per year with a three-year agreement, payable annually
$1,100 per year with a two-year agreement, payable annually
$1,200 per year with a one-year agreement
$1,450 per year for Unix users
$1,650 per year for 24x7 coverage
Per-Call charges are $250 to open the call, plus $40 for every 15
minutes. Per-call charges are prepaid by MasterCard or Visa
only.
-
What's the difference between SuperPOSS 2002
and FutureFront?
SuperPOSS 2002 is Backoffice software only, while FutureFront is
a seamless combination of Frontend and Backoffice software. While
SuperPOSS 2002 is limited in register interfaces, FutureFront can
adapt to almost any Frontend hardware. The Backoffice functionalities
of SuperPOSS 2002 and FutureFront are similar.
-
How much does SuperPOSS 2002 cost?
It depends on several factors.
Software Version: SuperPOSS 2002 has been released in
several versions designed to run on different platforms and interface
with different Point of Sale systems. The cost varies slightly
between these versions.
Functionality: SuperPOSS 2002 includes all available modules,
including DSD, PFM, Tag Export, Extended Movement, and Host Import.
Special Promotions: MEISolutions offers limited-time discounts
on occasion. These may be specific to a particular upgrade or
register interface, or apply across the board to all products
and services.
Our sales team is dedicated to providing our customers with value
for their dollar, and will work with you to find the most cost
effective way to benefit from SuperPOSS 2002 in your store!
To determine SuperPOSS 2002 pricing specific to your store needs,
call our Sales Team at (509) 232-3177.
If you are already using SuperPOSS 2002 software, we have a list of
FAQs for Windows or UNIX
customers. Request Info
to submit an individual question.
|
