- What is the difference between SuperPOSS 2002
and SuperPOSS PRO?
SuperPOSS PRO is our newest product. It is a windows-based application
with a graphical user interface. Simply put, it looks and feels like
a windows application. It adds point and click functionality, drop
down and pop up menus to the functionality of SuperPOSS 2002. There
are also added features to SuperPOSS PRO, such as report history,
enhanced security, and dated movement reporting. View New
Features.
- What registers interface with SuperPOSS PRO?
SuperPOSS PRO interfaces with Fujitsu ICL ISS45 v7, ScanMaster, NCR
ACS-IR, IBM Ace and Datasym.
-
What
Portable Data Terminals (PDTs) or PFM Handhelds interface with SuperPOSS
PRO?
SuperPOSS PRO interfaces with the following Symbol handhelds: 3110,
3140, 3142, 3146, 6842, 6846, 9060, 3090
SuperPOSS PRO interfaces with the following Norand handhelds: 1200
Series, RT1000.
SuperPOSS PRO interfaces with the AML handheld line.
SuperPOSS
PRO interfaces with the HHP Dolphin 9550 handheld.
SuperPOSS PRO also interfaces with the Zebra QL320 portable label
printer.
- How does SuperPOSS PRO connect with the register?
SuperPOSS PRO resides on a computer in a store's back office. The
software resides on a server connected to the register system.
The SuperPOSS PRO software actually connects to the register software.
- Can I buy hardware through MEISolutions, like
registers and computers?
No, MEISolutions does not act as a reseller for any type of hardware.
By specializing on the sale and support of our software exclusively,
we are better able to serve our customers. However, we often work
with stores to determine the best source of hardware
- Who installs the SuperPOSS PRO software?
Installation is most commonly done by the dealer or wholesaler. MEISolutions
offers on-site installation
- What are the backoffice computer requirements?
SuperPOSS PRO can reside on the same server as your register backoffice.
SuperPOSS PRO can also reside on client workstations, or its own server.
- What hours can I call for Technical Support?
Technical support for SuperPOSS is offered several ways.
Value Added Resellers like wholesalers and cash register dealers sometimes
act as the first-line technical support for stores. Their hours vary.
Through MEISolutions, technical support is offered on a support contract
or on a per-call basis.
Technical Support Hours are 5am to 5pm Pacific Standard Time, Monday
through Friday, excluding major holidays.
Extended Support Hours are 24 hours a day, 7 days a week.
- How much does Technical Support cost?
Technical Support fees are as follows:
$950 per year with a three-year agreement, payable annually
$1,100 per year with a two-year agreement, payable annually
$1,650 per year for 24x7 coverage
Per-Call charges are $250 to open the call, plus $40 for every 15
minutes. Per-call charges are prepaid by MasterCard or Visa
only.
- How much does SuperPOSS PRO cost?
It depends on several factors.
Software Version: SuperPOSS PRO pricing is based on the
number of lanes in the store. Please call for current pricing.
Functionality: SuperPOSS PRO includes all available features,
including DSD, PFM, Tag Export, Extended Movement, and Host Import.
Special Promotions: MEISolutions offers limited-time discounts
on occasion. These may be specific to a particular upgrade or
register interface, or apply across the board to all products
and services.
Our sales team is dedicated to providing our customers with value
for their dollar, and will work with you to find the most cost
effective way to benefit from SuperPOSS PRO in your store!
To determine SuperPOSS PRO pricing specific to your store needs,
call our Sales Team at (509) 232-3177.
Request Info to submit
an individual question.
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