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Check out product-specific Frequently Asked Questions:

SuperPOSS PRO
SuperPOSS 2002
SuperHOST

Support Services Brochure

Support Phone : (509) 232-3177 or (800)447-8849
Support Email : support@meisolutions.com
Support Fax : 509-232-3178

Standard Support Contract
One-year, Two-Year or Three-year contracts are available.

Call anytime between
5:00 a.m. and 5:00 p.m. PST
Monday-Friday
(Excluding the holidays of Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day, and New Year's Day)

Extended Support
Extended Support is offered as an option to the Standard Support Contract.

Call anytime between
5:00 a.m. to 5:00 p.m. PST
Monday-Friday
and on Weekends
Plus 24-hour pager access

Time & Material Support
For customers who don’t have a current Support contract, there is a $250.00 charge per incident plus, an additional $40.00 per quarter hour charge.

Installation/Configuration of Application Software and Hardware
MEISolutions Support Analysts can help with the configuration and installation of hardware and software in many instances. If you have installation and configuration needs, please contact the MEISolutions Support Department with details.