CUSTOMER SURVEY
Your input on these questions is highly valued. The information you provide here will be used by MEISolutions for quality assurance and product development purposes exclusively. Please answer as many questions as possible.
1. How long have you been using SuperPOSS?
less than one year 1-3 years 3-5 years 5-10 years 10+ years

2. What kind of Cash Register do you interface with SuperPOSS?

To choose more than one, hold 'ctrl' key down while selecting
Netscape users can scroll using arrow keys

3. If you selected "Other" in question 2, please indicate the type.

4. What handhelds, if any, do you interface with SuperPOSS?

To choose more than one option, hold 'ctrl' key down while selecting
Netscape users can scroll using arrow keys

5. What operating system do you run with SuperPOSS?

To choose more than one, hold 'ctrl' key down while selecting
Netscape users can scroll using arrow keys

6. Do you run SuperPOSS modules? Select all that apply
PFM Frequent Buyer Extended Movement

Total Savings Third Party Hooks DSD

7. Does your store have an internal technical position responsible for network administration, periodic maintenance and general technical support?
Yes No

8. Do you have experience with any other retail backoffice system?
Yes No

9. If yes, how does that backoffice system compare with SuperPOSS?

Please use the following scale to answer questions 8-11:
1 - Poor
2 - Marginal
3 - Acceptable
4 - Good
5 - Superior

10. Overall, how would you rate your satisfaction with SuperPOSS back office software?
1 2 3 4 5

11. How would you rate MEISolutions' technical support of SuperPOSS?
1 2 3 4 5

12. How would you rank SuperPOSS on a "user friendly" scale?
1 2 3 4 5

13. To what extent does the SuperPOSS batching system allow flexibility in your store?
1 2 3 4 5

14. If you use our Host Hook Module, how would you rate its usability?
1 2 3 4 5 N/A

15. If you use our DSD Module, how would you rate its usability?
1 2 3 4 5 N/A

16. If you use our Extended Movement Module, how would you rate its usefulness?
1 2 3 4 5 N/A

17. What additional features would you like to see added to SuperPOSS?

18. Do you have any additional comments?

19. Do you want a representative of MEISolutions to contact you for any reason?
(Please check one)
Yes No

If yes, what is your name and contact phone number?

Who is your primary wholesaler?

Who is your primary Point of Sales dealer?

What is your store name and location?


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